Reten AI presents Pulse AI - an innovative application developed to monitor customer activity on Bitrix24 portals, designed to meet the specific demands. Pulse AI provides partners with a panel similar to a stock brokerage terminal, showing real-time status of customer portals, enabling the detection of trends in activity increase or decrease and taking proactive actions.Advantages
- User Retention: Early detection of decreased activity among Bitrix24 users allows actions to be taken to retain users and renew licenses.
- Better Support: Understanding the status of the customer portal enables offering more qualified support and recommendations on how to use Bitrix24 to meet the specific needs of Brazilian companies.
- Additional Revenue: Pulse AI can be used as a paid service to monitor and support Bitrix24, generating an additional source of revenue.
Using Pulse 2.0
- Bitrix24 Implementation Project Control: Activity monitoring to optimize the implementation process considering local business practices.
- Bitrix24 Usage Monitoring: Tracking the interaction of Brazilian customers with Bitrix24 throughout the usage period.
- Improving Support Quality: Providing broader and high-quality support through insights from monitoring data.
- Additional Service Sales: Offering paid additional services for Bitrix24 monitoring and support.